Shipping Information

 

We ship within India from our New Delhi office via FedEx. Once your item has been processed & dispatched it is usually delivered within 3-7 days*. *Shipping times are to be used as a guide only and are based on time from order. www.vidhisinghania.com cannot take responsibility for delays due to customs clearance or payment transaction.

 

Shipping Processing Time

Most items are dispatched within 3-7 working days. However some items are made to order & are manufactured based on your measurements, which takes a longer time. In case you have questions regarding the shipment time please email us at studio@vidhisinghania.com

 

Orders Multiple Objects

If your order has multiple products, all the products are shipped as one shipment unless there are any made-to-measure items. However, if you wish to receive some products earlier, please email us at studio@vidhisinghania.com with your order number, we shall do the needful.

 

Shipment Tracking

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping with the tracking number. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section.

 

Order Delays

Firstly, we'd like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at studio@vidhisinghania.com & we will get back to you within 48 hours.